Check compatibility before setup
Remote access depends on the camera recorder, mobile application, network connection and account configuration. We check the installed system before recommending setup steps.
Set up access for the right users
A handover can cover how to sign in, view cameras and manage access. Keep account credentials private and use strong passwords for the camera system and associated email accounts.
Support for existing installations
If remote viewing stops working, the cause may be a network, router, application or recorder setting. Contact technical support with the equipment details so the issue can be assessed.
Discuss your requirements
MIC Solutions serves homes and businesses in Hokandara, Malabe, Pannipitiya, Thalawathugoda, Battaramulla, Homagama, Kottawa, Maharagama, Nugegoda, Colombo and island-wide.